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Yasmin Cooper-Farnham Customer Service Manager

Full Name:

Yasmin Cooper-Farnham


How long have you been at Networks Centre?

8 Years.


What made you want to join our team?

After leaving the hospitality industry, I was looking for my first office job and for somewhere where I could start my career and here I am! 8 Years on!

Tell us, what does a ‘normal’ day at work look like for you?

Busy! Lots of emails, phone calls and chasing up courier deliveries for our customers. 


What is your favourite/most rewarding part of the job?

Developing Relationships with our Customers.

Customer Service

What 3 words best describe Networks Centre?

Fun, Hardworking, Knowledgeable. 


How do you ensure success for customers?

Honesty is the best policy. We will go above and beyond to ensure that our customers get the best results. 


How have you grown professionally while on our team? 

I have gone from a Customer Service Advisor, to managing my own team. I have received training on customs procedures and really just learnt everything on the job. 


What is the one accomplishment, at work, that you are most proud of? Why? 

I am most proud of my team, new and old. We have several members of the team who have now moved onto other roles within the company, all starting in the Customer Service department. 


What characteristics and skills do you value in team members?

Integrity, Hard work and Perseverance.

Let's find out a bit more about Yasmin...

Here’s some quick-fire questions to help us learn more about the person behind the job role!

Talk us through what your perfect weekend plans would be.

Weekend out in London with some friends / family. 

What was your childhood dream job?


If you could have an unlimited supply of one thing at the office, what would it be and why?


What is your hidden talent?

I am currently learning French. 

Maoam Sweets

It’s “Bring your favourite animal to work day”! What animal are you bringing?

My cat or maybe a Zebra…


If we gave you £5 to spend in a local corner shop, what would you buy and why?

Maoam…because they are the best sweets!

Connect with Yasmin here: