Since doing this interview, Luke has been promoted from Key Account Manager to Enterprise Sales Director! Congratulations Luke, and well done for all your hard work.
Full Name:
Luke Higham
How long have you been at Networks Centre?
1 year & 5 months
What made you want to join our team?
After speaking with Duncan and James, and seeing their ambitions for the future of Networks Centre, it was clear to me that it was the best place to be for my career.
Tell us, what does a ‘normal’ day at work look like for you?
Externally a day full of customer/vendor meetings & visits. Internally managing key accounts and working with our team on large scale projects.
What is your favourite/most rewarding part of the job?
Completing a large scale project where we have worked the whole way through the bid, from helping with design to quoting and then utilizing all our ad-value services as well as the delivery of product.
What 3 words best describe Networks Centre?
Versatile, detailed & committed
How do you ensure success for customers?
By understanding their requirements & then exploring all areas/options to ensure they get the best possible service available.
How have you grown professionally while on our team?
Expanding my knowledge in all areas of our industry, rather than being solely focused on one product set, being able to offer a wider solution/portfolio of products to meet our customers needs.
What is the one accomplishment, at work, that you are most proud of? Why?
Growing a development account to a top 3 Networks Centre account, exceeding their yearly 2021 spend by x4 YTD (August 2022).
What characteristics and skills do you value in team members?
Honesty & willingness to help wherever they can!
Let's find out a bit more about Luke...
Here’s some quick-fire questions to help us learn more about the person behind the job role!
Talk us through what your perfect weekend plans would be.
Playing golf, watching Arsenal (win) and spending the rest of the weekend with my girlfriend and son.
What was your childhood dream job?
Very cliche but a footballer!
If you could have an unlimited supply of one thing at the office, what would it be and why?
Sweets – which the projects team are usually very good at supplying throughout the week!
What is your hidden talent?
More of a useless talent but I have an amazing memory for song lyrics/intros. Handy in a pub quiz but that’s about it.
It’s “Bring your favourite animal to work day”! What animal are you bringing?
Any breed of dog as I know that would be an office favourite!
If we gave you £5 to spend in a local corner shop, what would you buy and why?
A Panini premier league sticker book & as many packs of stickers I could get with the money remaining!
Connect with Luke here: