Full Name:
Caroline Burns
How long have you been at Networks Centre?
8 years this November.
What made you want to join our team?
A passion for delivering end to end solutions to my clients and helping them resolve site issues and work to secure future installations.
Tell us, what does a ‘normal’ day at work look like for you?
Every day is different, from site visits, to project planning and delivery schedules to finding the next opportunity for us to secure. Working with customers to deliver solutions that fit their requirements with seamless customer service to boot.
What is your favourite/most rewarding part of the job?
Being face to face with clients, some I have worked with for the last 28 years.
What 3 words best describe Networks Centre?
Dedicated, Efficient and Hardworking.
How do you ensure success for customers?
By listening and really hearing them.
How have you grown professionally while on our team?
My knowledge base and skill sets have continued to increase further over the years, ensuring I have the information to hand to offer suitable solutions, which also enables me to be more strategic in the projects I secure.
What is the one accomplishment, at work, that you are most proud of? Why?
When I can completely lock down a project using key manufacturers and delivering an entire solution to the client.
What characteristics and skills do you value in team members?
Tenacity, Honesty and being humble.
Let’s find out a bit more about Caroline…
Here’s some quick-fire questions to help us learn more about the person behind the job role!
Talk us through what your perfect weekend plans would be.
Mostly doing a sporting activity such as Golf or Lawn Bowls, and not having a hangover…
What was your childhood dream job?
Prime Minister.
If you could have an unlimited supply of one thing at the office, what would it be and why?
Commission! Haha
What is your hidden talent?
Roller Skating.
It’s “Bring your favourite animal to work day”! What animal are you bringing?
My rescue dog Cooper, he is the best!
If we gave you £5 to spend in a local corner shop, what would you buy and why?
A lottery ticket.