Frequently Asked Questions
Find the answers to all your common questions here. If you can’t find what you’re looking for, please contact us.
Can I hire certain equipment from Networks Centre?
Yes, we have a very popular rental program for some of our cable testing and measurement equipment by Fluke Networks plus some of our Sumitomo splicer range. There is no limit to how long you can hire equipment for, as long as it meets our 1-week minimum. Free delivery is included and most accessories are available to rent also. Just contact one of our Sales Account Managers for more info on 01403 754233 or click here to see our weekly rates.
Where can I find your product DOP?
Please contact us with the product you need a DOP for and we'll arrange to get this sent across to you.
Do you have any special offers and promotions running?
Yes, we regularly hold both Networks Centre promotions and brand promotions via our manufacturing partners. To view the latest promotions please ask your Account Manager.
Do you stock Active and Live Equipment products?
We offer an extensive range of active equipment from industry-leading brands, such as D-LINK and KBC.
What is your bespoke cable ordering service?
Order any type of cable, at any length, in any colour and with any connectors and accessories, with our bespoke cable ordering service. Just speak to your Account Manager or a member of the Sales Team today on 01403 754233.
Can I collect my order in person?
Yes, you can between the hours of 9 am and 4 pm Monday through Friday at our main office located just 20 minutes from Gatwick, please call to arrange now.
How do I track my order?
Call us with your order or PO reference and we will tell you where your order is. Please call Customer Service on 01403 754233
Do you deliver outside the UK?
Yes we offer worldwide shipping. Please call customer services on 01403 754233
How do I contact Networks Centre?
You can contact us via phone by calling 01403 754233 anytime between 8 am and 6 pm Monday to Friday. You will be greeted by our friendly team who will put you through to the correct department, and you won’t have to negotiate a long-winded automated call service. If you prefer, you can email us at any time via firstname.lastname@example.org and we will respond as soon as possible within working hours.
What delivery options do you offer?
We offer a range of different delivery services with all standard domestic consignments sent using TNT. Our four main delivery services are Standard Next Day, Pre 12 pm delivery, Pre 10.30 am delivery and Pre 9.00 am delivery (Please call for pricing) we also offer bespoke delivery arrangements for larger and more complicated consignments
When is the latest time I can place an order?
What happens if you don’t stock the product I want?
We are constantly expanding our product range but if you still can't find what you’re looking for please call us on 01403 754233
Who will take my order?
You get a dedicated account manager, all of our Sales Team are fully qualified and experienced and can answer any questions you may have on your account or on our products.
What happens if my Account Manager is unavailable?
In the instance that your Account Manager is not available, you will be looked after by another member of our dedicated and highly trained team all of whom are fully qualified and experienced and can answer any questions you may have on your account or on our products.
How does the quote function work?
Our quote function is simple.
Either log in or register for an account and start adding products to your basket.
Once you're happy, hit send and one of our Account Managers will review your basket, update pricing and send your quote back to you.
If you have any questions about how our quote function works, or if you'd like to discuss your order with one of the team then feel free to get in touch by phone on 01403 754233 or by email at email@example.com
How do I register for an account?
You can register by phone on 01403 754233.
Where can I get a Networks Centre catalogue?
Download our PDF version here or request one from your Account Manager.