Concierge Service [full width image]
OUR EXCLUSIVE CONCIERGE SERVICE
OUR EXCLUSIVE CONCIERGE SERVICE

Our exclusive service will maximise your Fluke Networks Gold Supports and Sumitomo Service Contract
arranging calibrations, services, accessory replacements, and offering technical support for all of your supported products.

You save time, stress and aggravation and get to enjoy all of the benefits without the admin.

SUMITOMO SERVICING
Sumitomo Servicing Icons
ARRANGING SERVICES
ARRANGING SERVICES

Your sumitomo splicer needs to be serviced every 12 months. There's no need to worry about remembering, we will contact you approx. 4 weeks prior to the agreed service date to arrange collection and servicing

WHAT DOES IT COVER?
WHAT DOES IT COVER?

The service contract will cover 3 scheduled services approximately 12 months apart. The service a number of a variety of things including:
Deep clean of entire unit Fibre guides
LED’s Fusion arc check
Camera clean Splicer fibre clamps
and more!

TECHNICAL SUPPORT
TECHNICAL SUPPORT

Our in-house specialists will try to answer any questions you have regarding the functionality of your test equipment.

FLUKE GOLD SUPPORT
Concierge Service [Icons]
Organise Calibration
Organise Calibration

With our Concierge Service, you don’t need to worry about when your units are due for calibration. We’ll let you know when they’re due and we’ll also arrange to have them calibrated and collected on a day that suits you.

Arrange Repairs
Arrange Repairs

Free repairs with all costs for collection, repair & return are included with Gold Support. In the case of a unit failure, simply contact us and we will arrange the collection and repair.

Replacement Accessories
Replacement Accessories

If an accessory presents a fault, like a battery no longer holding charge, simply contact us with a detailed description of the fault and we will liaise with Fluke for a replacement.

Technical Support
Technical Support

Our in-house specialists will try to answer any questions you have regarding the functionality of your test equipment. If required, we'll escalate to Fluke Networks Technical Support on your behalf who are able to offer expert advice 24/7-365 days a year.