Your sumitomo splicer needs to be serviced every 12 months. There's no need to worry about remembering, we will contact you approx. 4 weeks prior to the agreed service date to arrange collection and servicing
The service contract will cover 3 scheduled services approximately 12 months apart. The service a number of a variety of things including:
Deep clean of entire unit Fibre guides
LED’s Fusion arc check
Camera clean Splicer fibre clamps
and more!
Our in-house specialists will try to answer any questions you have regarding the functionality of your test equipment.
With our Concierge Service, you don’t need to worry about when your units are due for calibration. We’ll let you know when they’re due and we’ll also arrange to have them calibrated and collected on a day that suits you.
Free repairs with all costs for collection, repair & return are included with Gold Support. In the case of a unit failure, simply contact us and we will arrange the collection and repair.
If an accessory presents a fault, like a battery no longer holding charge, simply contact us with a detailed description of the fault and we will liaise with Fluke for a replacement.
Our in-house specialists will try to answer any questions you have regarding the functionality of your test equipment. If required, we'll escalate to Fluke Networks Technical Support on your behalf who are able to offer expert advice 24/7-365 days a year.