Product Support Services

Networks Centre prides itself on offering expertise and advice on product specific services, as a complement to our core business. Our integrated approach ensures all customers are made aware of our support services that save both time and money for customers.


Fluke Fleet & Gold Support

Fluke Networks Gold Support offers peace of mind for customers buying the latest DSX-5000 or DTX Cable Testers. Fluke Gold contracts enables customers with multiple units to take advantage of calibration, repair, replacement accessories assistance and priority technical support.

Networks Centre can help manage the calibration of your tester. We will arrange a loan unit to be sent, ensuring you are never without a tester.

With Fleet, Fluke Networks provides another level of care with a single price for all your fleet models. A single date of renewal of products covered for 12 months, 15% discount (with loan unit) or 20% (non-loan unit) compared to the price of Fluke Gold support. Our dedicated Account Managers will help customers through this process, advising the best way to take advantage of Fluke Networks’ industry leading cover.
 

DCIM Integration

At Networks Centre, we can help you integrate your DCIM integration/solution. Our brand partner Raritan provides a host of DCIM solutions designed to evaluate and monitor operations. Power IQ enables data centre facility managers to efficiently utilise existing data centre power via health maps, power analytics and reports.

Raritan’s dcTrack is an easy-to-use data management solution offering real time management improving capacity planning and services.

Networks Centre Team

Extended Warranty Options

Protect assets and components with Raritan’s 2 Year Standard Warranty options extending to an additional 2 years with select PDU’s. 1 year extensions are also available, if requested. This is based upon a discretionary basis set out by Raritan.

All extended warranties can be purchased any point in the first 24 months after the initial purchase.   Call our dedicated Account Managers on 01403 754 233 for more information on our warranties.

Visio Design Services

We offer a Visio Design Service which enables customers to understand detailed floor plans and technology with a realistic 2D representation. We are able to design detailed drawings with Brand-Rex, Panduit and Siemon templates. Major product categories include: Data Cabinets, Racks, Cable Management, Patch panels and more.

This free service enables customers to better understand project application and provide a detailed analysis on equipment compatibility. Our Visio Specialist will work with you throughout the project with a detailed PDF sent.

Visio Design Services

This free service enables customers to better understand project application and provide a detailed analysis on equipment compatibility. Our Visio Specialist will work with you throughout the project with a detailed PDF sent.