Fluke Networks’ Gold Support is our comprehensive support and maintenance program that offers expanded coverage for Fluke Networks' products and accessories. It provides a premium level of support to minimize business downtime and ensure a high return on your investment.
Annual priority calibration and factory refresh
Our calibration processes are ISO-9001 controlled and designed to certify that the Fluke Networks products meet all published specifications and are operating within factory specifications.
Priority repair services
'first on bench' repair priority using OEM repair parts to ensure accurate test results.
Accessory replacement
Some accessories are essential to accurately testing and certifying cable and fiber. Fleet Support provides free accessory replacement as needed for accurate and repeatable test results.
Gold Lifetime BuyBack Guarantee
Buy the tools you need now knowing that Fluke Networks will buy it back when it’s time for a new one. Get 100% cash back within 30 days, 60% within 1 year, and 15% after a year for the life of your tester covered by Gold. (Full terms and conditions can be found at HERE
24/7 Technical Support and special access
Problems and questions can come at any time. Fleet support also offers special access to our industry-leading TAC team of technical experts and factory engineers for answers to the most difficult network testing and certification questions.